Most frequent questions and answers

The web hosting plan cost $15 per month or $150 per year. 

The domain name is charged separately.

Backups are highly recommend at $2 per month. You could never know what could happen to your site.

You need to search for an available domain name. Then you may subscribe to Launch Pad One together with the chosen domain name.

Launch Pad One is capable of supporting a high number of concurrent users. However, if you really need to increase the server capacity, our customer service may help you. 

There is a cost to the server upgrade. You may contact the customer service anytime to downgrade your server after the peak period has passed.

As your WordPress is actually hosted on a VPS, you may SSH into your server using a command line interface. 

Contact our customer service to obtain assistance to SSH to your server.

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